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Support Digital Experimentation with Evidence, Not Theories

Today’s digital customers vote with their clicks, and websites with a user experience that is worse than their competitors will not survive.
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Visibility in Building Digital Brand Experiences

You have heard the saying that great brands build great experiences. From Apple to Google to Disney, the key to creating a powerful brand that people gravitate towards is tied ...
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The First Step in the Digital Experience Path: Website Performance

Frankly, you cannot have good customer experience without a highly performant site. Every successful digital experience is facilitated by the performance of the web or mobile ...
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Exceptional Experiences are Vital: How to Stop the Digital Bleeding

I come from a bit of a different background than most technology reps, so some of my philosophies and methodologies tend to be atypical.  A part of my experience resides in ...
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5 Checkpoints on the Digital CX Path

It’s a no brainer that customer experience is a top priority for digital companies. It has a direct correlation to increasing overall revenue and business success—86% of buyers ...
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Session Replay: From Nice-to-Have to Mission Critical

I remember where I was the first time I saw session replay - what appeared to be a video of a customer’s actual online session played before my eyes. I was sitting in the ...
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Actionable Analytics Data to Answer Not Just “What,” but “Why”

Today, there is no shortage of data for organizations to leverage when making decisions. In most cases, the amount of data available is overwhelming. It resides in multiple, ...
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Investing in Digital Innovators: Announcing our $25M in Funding

An Open Letter from Quantum Metric CEO, Mario Ciabarra
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Maximizing Results in a World of Continuous Delivery

Businesses are under constant pressure to innovate in order to compete in a world where even the slightest stagnation can put you at a disadvantage.  New interfaces, new ...
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Using Digital Intelligence Analytics in a DevOps Team

DevOps isn’t necessarily a set of tools, but rather a cultural philosophy where silos are broken down between engineering teams to improve software quality and collaboration. ...
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