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Super Awesome: We Are a Gartner Cool Vendor!

Our mission at Quantum Metric is to empower organizations to deliver their best possible digital experiences. We’re proud of what we have built: an advanced digital experience ...
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Building a Community of Customer Experience Intelligence

Quantum Metric University - school is in session!Why did we build Quantum Metric University? In short, this is my passion project. I came to Quantum Metric after 12 years at ...
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Getting Mobile Right in the Attention Economy

Every business is working to attain a very limited resource: your attention. Competition is fierce; there are only so many hours in the day and as a society we are overloaded ...
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Getting Personalization Right: 1:1 Real-Time Customer Engagement

No one enjoys being treated like just a generic customer. This is why marketing and advertising has advanced to incorporate consumer names into email campaigns or tailoring ...
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Finally! Respond to User Behavior in Real-Time

There has never been any question about the potential value and insights that can be unlocked through session replay (you can find me waxing poetic about it here). Part of that ...
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Google Cloud Next 2019: Delivering on Apple’s 1997 promise to “Think Different”

In 1997, Apple launched it's new slogan and ad campaign: 'Think Different.' The campaign was not just about buying an Apple computer and 'poof' you think differently. It was ...
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The Art & Science of Flight Upgrades [Infographic]

We are all familiar with the uncomfortable feeling of a pushy sales person trying to get you to sign up for the bonus rewards card at checkout even though you have clearly ...
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Digital Experience Innovation in Travel & Hospitality

Unfortunately, the travel industry has the highest cart abandonment rate compared to others including retail and finance. So travel brands are constantly re-imagining and ...
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Experience and Data: Four Adobe Summit 2019 Takeaways

Well, we closed out another amazing week in Las Vegas at Adobe Summit 2019! There were so many great moments at the show, here are just a few:
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Adobe Summit 2019: Unveiling Quantum Metric’s Launch Integration

I am pumped for Adobe Summit 2019 next week. Quantum Metric is sponsoring and I cannot wait to jump into the many user experience conversations we will be having at our booth ...
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