Is Your Website Ready for the Holiday Rush?

The holiday season is upon us with Cyber Monday right around the corner, one of the biggest traffic days for eCommerce businesses with a lot of promised revenue ahead. ...
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The First Step in the Digital Experience Path: Performance

Frankly, you cannot have good customer experience without a highly performant site. Every successful digital experience is facilitated by the performance of the web or mobile ...
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5 Checkpoints on the Digital CX Path

It’s a no brainer that customer experience is a top priority for digital companies. It has a direct correlation to increasing overall revenue and business success—86% of buyers ...
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Time is the Enemy: Quickly Finding & Fixing Digital Experience Issues

Your best customer has just sent an email to customer service complaining about an issue they experienced while on your site, ultimately preventing them from purchasing an item ...
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Hate Waiting in Line for the Register? So Do Digital Shoppers.

Finding the shortest checkout line is a game I play every week at the supermarket. I hate waiting in line enough that if I have only one or two items in my cart and the line is ...
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How Travel Brands Can Take Flight with Digital Experience Analytics

The online travel economy has had to evolve rapidly and continues to do so in order to match the demands of modern consumers. With the prevalence and easily accessible public ...
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Forrester Study Finds $8.6M in Benefits with Quantum Metric

Enterprise companies and brands face immense pressure to deliver an exceptional digital customer experience to all visitors and users. With a myriad of tools and technologies ...
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